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考研英語小作文的信函類文章考查一般是在日常生活中比較常用的書信類型，比如咨詢信、投訴信。很多同學對這一類型書信在內容上往往無話可說，本文就來談一下如何備考2016考研英語小作文中的咨詢投訴類型文章。

咨詢信是對收信人提出請求，進行咨詢，希望對方滿足該要求。寫咨詢信的重點是要寫清楚為什么咨詢，請求他人做某事的原因。在段落結構方面，開頭段表明寫作意圖，注意語氣要禮貌，用詞要規范;主體段落提出咨詢的具體問題或是為什么要咨詢，強調這一信息對自己很重要;結尾段落表示希望對方給予答復。以下是一個咨詢信的模板，僅供大家參考。

Dear ，

I have made up my mind to write to you in the hope that you can furnish me with the information regarding .

At the present I am preparing / doing , and am in lack of that is crucial for the work / project / program. The reasons are as follows. First, .Second, .Third, . Therefore, it would be of great help if I can have your help for . Please get back to me at your earliest convenience as I have to soon.

I am praying for your reply with full appreciation.

Yours sincerely,

Li Ming

另外，下面的句型在咨詢類文章中也經常出現，大家可以酌情使用。

1. Your immediate response is enthusiastically expected.

2. I would highly appreciate your prompt reply.

3. I am looking forward to your prompt attention to this letter.

投訴信主要目的是表達寫信人對于某一情況的不滿。在段落結構方面，開頭段指出投訴的具體事件;主體段落描述具體問題，重點強調帶來的不便;結尾段落感謝對方關注你的投訴，并期待問題盡早解決。以下是一個投訴信的模板，僅供大家參考。

To whom it may concern/ Dear Sir/Madam，

I am writing to complain about the poor service of your company I received/ the poor quality of your product I bought when .

The reasons for my dissatisfaction lie upon three points as follows: 1) ; 2) ; 3) . Under these circumstances, I find it difficult to .

I am sure that you are able to thoroughly understand my discontent. I would be grateful if you could as soon as possible.

Yours sincerely,

Li Ming

另外，下面的句型在投訴類文章中也經常出現，大家可以酌情使用。

1.I am writing to complain about/that

2.I am writing to express my concern/ dissatisfaction/ disappointment about

3.I am most reluctant to complain, but...

4.I wish to draw your attention to the problem/fault... that I bought

5.I trust you will take my complaints seriously and

6.I will appreciate it very much if you could

7.Frankly speaking, I am not prepared to put up with this situation any more.

最后，提醒大家在寫作時要注意應用文寫作的格式要求，稱呼，署名都要有，而且要寫對地方，寫作中不要因為格式問題而丟分。最后希望本文對大家咨詢投訴類型應用文備考有一定幫助。